Use this form to send us questions, comments and feedback. Your correspondence will be directed to the most appropriate person and answered within one to two business days. For faster service, call us at 800-639-5111.
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While most questions and comments can be resolved through email, call us at 800-639-5111 if any of the following situations apply:
Issues that require immediate attention such as:
Issues that involve sensitive information such as:
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Are you a Capital Bank customer and enrolled in Digital Banking? If “yes,” please log into Digital Banking and send us a secure message. Click on the Messages icon and select the Secure Messages tab and click on the Send Us a Secure Message button. Secure Messaging allows us to communicate easily to address account specific questions and inquiries.