The Universal Banker performs both teller and FSR responsibilities by providing a variety of services involving receiving and paying out money, and maintaining accurate records of all transactions. Duties include:
The Universal Banker is a multitasking artist who is skilled at organizing, prioritizing, and ultimately accomplishing a wide range of financial-related tasks for customers. One minute you are on the phone verifying the details for a loan closing. The next, you are helping a customer decide on a checking account. Your mission each day is service – helping customers that visit or call our financial centers get what they need. But it’s also sales – setting goals for yourself to build relationships and take advantage of opportunities to promote our products. Time management is essential, as is a passion for helping people. It is a fast-paced but satisfying day – one that’s filled with new faces to serve and different challenges to solve.
Accurate typing, spelling, and grammar skills. Proficient with applicable computer software. Good written and oral communication skills. Good organizational and customer service skills. General banking/operations helpful. Two – four years of experience required (four – six years preferred).
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