Customer Service

Our Call Center

Contact Us:

  (800) 639-5111

Monday - Friday: 7 a.m. - 8 p.m. (24/7 Online & Mobile Banking support is available using Option 3.)

Saturday: 9 a.m. - 1 p.m.


customerservice@capitalbank-us.com

   Find a Branch or ATM

Telephone Banking


Capital Bank Routing & Transit numbers:

  • 067011760 for Checks & ACH
  • 053112136 for Wires

Loan, Line of Credit & Credit Card Payments

Loan & Lines of Credit:

  • Payments: PO Box 25678, Tampa, FL 33622-5678
  • Payoff Processing: 333 Fayetteville St., Suite 400, Raleigh, NC 27601

Credit Cards:

Online Credit Card Account Access

Visa Payments:
Cardmember Service
P.O. Box 790408, St. Louis, MO 63179-0408

American Express Payments:
Cardmember Service
P.O. Box 790185, St. Louis, MO 63179-0185

Former CommunityOne Auto Finance Payments