Contact Capital Bank

For more information on any of our products or services, please contact us. If you have any questions, we're here to help.

Many questions may also be answered by visiting our Frequently Asked Questions (FAQ's) section.

Call Center Hours:
Monday - Friday, 7 a.m. - 8 p.m.
Saturday, 9 a.m. - 1 p.m.


Customer Service – 1.800.639.5111, Option 6

Online Banking – 1.800.639.5111, Option 3 

24 Hour Telephone Banking – 1.800.639.5111, Option 1

Billpay Support 1.800.639.5111, Option 2

Lost/Stolen Card Hotline 1.800.639.5111, Option 7

Commercial Online Banking – 1.800.639.5111, Option 4

Investor Relations

Email –

ATTENTION: Email sent to this Customer Service contact address is not secure. Do not use email to send us confidential information such as bank account numbers, credit card numbers, PIN numbers, passwords, or other sensitive non-public information. Never use this email address to execute transactions on your Capital Bank accounts. Remember, your email message is not private. Email is subject to review by the Bank, its officers, agents and employees.