Capital Bank Mobile Deposit
Capital Bank Mobile Deposit gives you the freedom to deposit checks anytime, anywhere using your Mobile Banking App for iPhone and Android. Just tap the App and snap a photo of the front and back of your check. It’s secure, easy, quick and best of all, included as part of our mobile banking App.
Review the Reference Guide for more information.
- Anytime, Anywhere – Deposit checks 24/7 wherever you and your phone go.
- Secure – rest assured that it’s as secure as online banking, and you get to keep the check.
- Easy – Make a deposit with just a few taps and camera clicks
- Quick – Save a trip to the branch or ATM and avoid the delay of mailing checks.
Product Demo: (click below)
Mobile Deposit Q & A
|Q: What is Capital Bank Mobile Deposit?|
|A: Capital Bank Mobile Deposit is an easy way to use a mobile phone to deposit checks into your checking, savings or money market account. Other commonly used terms for mobile deposit are "remote deposit" or "remote deposit capture."|
|Q: Is there a limit on the number of checks I can deposit?|
|A: There is not a set limit on the number of checks you can deposit using Capital Bank’s Mobile Deposit, but only one check can be deposited per transaction. There is a dollar amount threshold for daily and monthly deposit volume. (See Q&A below.)|
|Q: Is there a dollar amount threshold for daily/monthly volumes using Mobile Remote Deposit Capture?|
|Q: What do I do with my paper checks after I have deposited them?|
|A: We recommend that you retain your paper check for 10 days after your account has been credited. After the 10 days you can destroy the check.|
|Q: On which devices is Mobile Deposit currently available?|
|A: Capital Bank Mobile Deposit is available within the iPhone and Android mobile banking apps and can be used on an iPhone, Android phones and iPod touch.|
|Q: Who can use Capital Bank Mobile Deposit?|
|A: All customers that have valid Online Banking credentials, a Capital Bank Mobile Deposit eligible account (Checking, Savings or Money Market) and have the Capital Bank Mobile App for iPhone, Android phones or iPod touch can use the Capital Bank Mobile Deposit service. You can find Capital Bank Mobile Apps in the Apple App Store and the Android Market.|
|Q: I have a BlackBerry. Can I use Capital Bank Mobile Deposit?|
|A: Capital Bank Mobile Deposit is not available for BlackBerry devices.|
|Q: I have an iPad. Can I use Capital Bank Mobile Deposit?|
|A: Capital Bank Mobile Deposit is currently not available for iPad devices.|
|Q: Is there a cost to deposit my check with Capital Bank Mobile Deposit?|
|A: There is no cost associated with the Capital Bank’s mobile deposits.|
|Q: Can I deposit any type of check with Capital Bank Mobile Deposit?|
|A: Capital Bank Mobile Deposit can accept most check types, including two party (personal), payroll, and government checks. However, Capital Bank Mobile Deposit cannot process the following check types:|
Also, please take extra care when depositing larger dimension business checks. You may need to hold your device farther away to capture the entire check image.
|Q: What are the availability options for Capital Bank Mobile Deposit?|
|A: If a check is deposited before the cutoff time of 5:00 p.m. EST, your funds will be available the next business day. If a check is deposited after the cutoff time you will receive credit the following business day. (Special rules apply to new customers (first 30 days). Deposits may be held up to 7 business days after the day of deposit.)|
|Q: When I take a picture of the check, do I need to capture the whole check in my picture, or is it okay to just capture the amount?|
|A: You should take a picture of the whole check, front and back. The app will prompt you to take a photo of the front and the back of the check. Incomplete images will not be accepted.|
|Helpful hints to make using Mobile Deposit more efficient.|
Our app is free, but standard rates and fees may apply from your wireless carrier.
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