Protecting your financial information is very important to us. Our fraud detection system uses state-of-the-art technologies to monitor suspicious activity and protect you 24 hours a day. In addition to everything we do to protect you, the best thing you can do to protect yourself is to carefully review your credit card statement every month.
If you're ever concerned that you might be a victim of fraud or identity theft, call us. We're available 24 hours a day. Call 800-639-5111.
You may also write to us to request information about a potentially fraudulent account.
You should send your correspondence to:
Customer Advocacy Group
1555 Lynnfield, Second Floor
Memphis, TN 38119
To speed our investigation, you should include the following information and documentation with your letter:
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