Third Party Request

Verifications can be submitted by email, fax or mail. Please allow up to three business days for your request to be completed. In order for a request to be processed, it must include the following items:

  • A signed customer authorization allowing release of the information
  • Fee must be enclosed and based on the chart below:

    THIRD PARTY REQUESTS
    12 Month Loan Histories $25.00
    Confirmation of zero balance or closed account status for a loan product $35.00
    Verification of Deposit or Verification of Mortgage $25.00
    Commercial Coded Credit Reference $25.00
    Property address verification $25.00
    Verify open or closed status for a checking account $25.00
    Qualify re-verification $30.00
    Verification of account for an estate $30.00
    Asset verification for Immigration and adoption purposes $30.00


Submit a request by email, fax or mail
paper outline
Fax: 800-396-6185
building
Mailing and Overnight Address:
Capital Bank
Fulfillment Operations
PO Box 1469
Knoxville, TN 37901-1469